Privacy Policy

Last updated: August 11, 2026

StartMit (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website startmit.com or use our services.

1. Company Information

StartMit
Regensburg, Bavaria, 93047, Germany
Email: support@startmit.com
Phone: +49 1522-109-1648

2. Data We Collect

2.1 Information You Provide to Us

Contact Information: Name, email address, phone number, and company details when you fill out our contact form or consultation request.
Project Information: Business requirements, goals, and operational details shared during AI automation consultations.
Communication Data: Emails, WhatsApp messages, and other correspondence with our team.

2.2 Information Automatically Collected

Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website traffic.
Analytics Data: Aggregated statistics about visitor behavior collected via Google Analytics.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our AI automation and business integration services
Respond to your inquiries and consultation requests
Develop custom chatbots, workflows, and automation solutions for your business
Send updates, newsletters, and service-related communications
Analyze website performance and user engagement
Comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

Under the EU General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you explicitly agree to receive marketing communications or use our contact forms.
Contract: When processing is necessary to fulfill our service agreement with you.
Legitimate Interests: For website analytics, fraud prevention, and service improvement.
Legal Obligation: To comply with applicable laws and regulations in Germany and the EU.

5. Cookies and Tracking Technologies

We use the following types of cookies:

Essential Cookies: Required for basic website functionality (e.g., LiteSpeed cache).
Analytics Cookies: Google Analytics cookies to understand visitor behavior. You can opt out via the Google Analytics Opt-Out Browser Add-on.
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can manage cookie preferences through your browser settings.

6. Third-Party Services

We use trusted third-party services to operate our business:

Google Analytics: Website traffic analysis. Google Privacy Policy
Google Workspace: Email and document management. Google Privacy Policy
n8n (Self-Hosted): Workflow automation for customer inquiries.
WhatsApp Business API: Customer communication and support.
Hostinger: Website hosting infrastructure. Hostinger Privacy Policy
SuiteDash: CRM and client portal management. SuiteDash Privacy Policy
OpenAI / Google Gemini: AI services for automation solutions.

7. Data Security

We implement industry-standard security measures to protect your data:

SSL/TLS encryption for all website traffic
Secure server infrastructure via Hostinger
Limited access to personal data within our team
Regular security audits and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to:

Provide our services and fulfill contractual obligations
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce agreements

Typically, customer data is retained for 6 years after the end of the business relationship, in accordance with German commercial law.

9. Your Data Protection Rights (GDPR)

As a resident of the European Union, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
Right to Restrict Processing: Request limitation on how we use your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time without affecting lawful processing before withdrawal.

To exercise any of these rights, contact us at support@startmit.com.

10. International Data Transfers

Some of our service providers (e.g., Google, OpenAI) may process data outside the European Economic Area (EEA). We ensure that such transfers are protected by:

EU Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission
Appropriate technical and organizational safeguards

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: